My wife and I have been dealing with a leaking kitchen drain since last fall.
After our water main was repaired, we decided to buy a pressure washer.
We didn’t get it because the one we got was not big enough.
So we went back to the store and found one for about $15.
The pressure washers are supposed to be easy to install, and we were expecting it to be less than $10.
But they are not cheap.
The store I went to said the pressure washes would be $25 each.
But I didn’t need the washer because it is just the right size and the pressure is supposed to last.
My wife is a consumer advocate and is willing to pay extra to get the right one.
I was shocked.
I went into the store to get one for my family.
But it wasn’t there.
I called and the customer service representative told me the washers were not available.
When I returned home, I called the store again and got the one I wanted for $15 more.
But the washes were not there.
The next time I called, they told me there was a leak and I needed to buy one for $35.
And that’s just the first time I’ve had this happen.
So what can I do?
The store doesn’t know what is causing the leak.
They don’t even know if it’s a leaky drain.
We were told the drain was leaking.
We have to call the customer care center to have it fixed.
I’m not a drain repair expert, but I’ve tried to find the root cause of the leak, which is a leaking pressure washtub.
I also found a customer service email from the store explaining why the drain is leaking.
The email says, “This issue is unrelated to our water supply and is a service issue.
We are working to address it.”
I didn- The next day, the same person called me to ask if I was interested in getting a new drain.
I told her I didn, because it’s not related to the water supply.
I asked her if she was trying to cover up the issue.
She said, “Oh no, I’m just trying to make sure you’re safe.
It’s not that we have a problem with the drain.
It is just that we’re not sure if it will leak again.”
I explained to her that it would not be a problem.
She then told me that she had to call someone else because it was a drain issue.
The person she called was a salesperson for the store, and she said the drain problem was caused by the pressure washing unit being too small.
I then called back and she confirmed the same thing.
I don- want to go through this again.
The customer service rep told me to come back tomorrow to get a new pressure washy.
She told me I should come back to pick it up at the store.
She also told me she could not send me a replacement drain because the drain wasn’t working properly.
She asked me if I wanted to go to the next day to get it repaired.
So, I decided to come.
I decided it was time to replace the pressure washed drain, which was a big hassle because I have to pick the pressure wash up.
After I get the drain repaired, I’ll take a picture and post it here.
If you are going to do it, you should at least get the replacement pressure washed drains.
I have two drains and I’m looking for the right drain.
The one I have is going to be for my home.
I can’t wait to replace it.